Avail Technology Group provides IT Helpdesk service that consistently exceed customer expectations. Staffed with experienced Level 1, 2 and Level 3 engineers with extensive experience supporting end-user environments, our Helpdesk is structured to resolve technical issues quickly and efficiently. Combined with our additional IT Managed Support solutions, we are able monitor, manage and support our customer's IT Infrastructure end-to-end. Managed IT Support services include, but are not limited to, Infrastructure Assessments, Onboarding, Unlimited Helpdesk Support Incidents, Remote Monitoring, Windows Patch Management, Preventative Maintenance, Managed Backup, Managed Anti-SPAM/Anti-Virus and 3rd Party Vendor Engagement.